Trade library · Service

Pool Service

What the platform does for a pool service company: it runs the route, the chemistry, and the billing on one record, on screens built for this trade.

What it does for you

Runs a weekly route as a board of stops, each with a customer, a crew, and a visit record.
Keeps water chemistry on the record per stop, so the reading and the dose are logged, not remembered.
Works offline in the field and syncs the stop when the crew is back in range.
Turns serviced stops into billing without a second pass.

Your Command Center, in your words

Pool Service has its own configuration.

Stinger is one system, not a different product per trade. What changes is the configuration it runs on: the words on the screen, the columns on the board, the stages a job moves through, and the rules that decide what comes first. This is the Swimming pool service configuration, as it ships.

The words on the screen

A piece of work is called: Stop
An incoming call is called: Service customer
The board is called: Route board

Job types: Service call, Weekly route, Repair, Resurfacing.

The columns on your board

Fix
Move
Rebook
Ready

An incoming caller is a pool customer - service line.

The stages a job moves through

Captured
Qualified
Scheduled stop
Serviced
Billed

The rules that decide what comes first

Recurring plans create route stops
Route gaps outrank new quotes
Repairs require owner approval before dispatch

The price list it starts with

Service call: $165
Chemical delivery: $310
Heater repair: Estimate

These are example figures, not our prices. They are what the configuration ships with so the screens are not empty on day one. You set your own.

Questions she is set up to answer

What is included in weekly service?
When is a repair estimate needed?
Can a route stop be moved?

Recurring plans dominate; the pipeline is a route, not a bid list.

How you get it: tell us your trade and we set the configuration up with you during onboarding. See every trade's setup questions side by side.

How it differs

Backed by a deep pool-service vertical config: its own brand kit, KPIs (calls, stops, billed), pipeline, and price list. Pool service is one of only two trades with a dedicated, hard-themed screen set, shown below.

Build stages and phases

Route board service

Captured
Qualified
Scheduled stop
Serviced
Billed

Vocabulary the trade actually uses

stop
route board
weekly route
service call
repair
resurfacing
chemistry
chemical delivery
service customer

The screens

Maya Ortiz’s October 7 route lists ten seeded customer stops in sequence with their addresses. The dispatcher can review the order here before opening the daily sheet or using Optimize.

Maya Ortiz’s chemistry screen opens the service log for the selected pool stop, with readings, service details, and the route’s customer list. This is the recording step that connects the field visit to the office’s log.

Blue Water’s home shows 107 customers, three open work orders, and the items needing attention, including a low-chlorine reading and unpaid invoices. The office can open the relevant record from here before dispatching or following up.

Maya Ortiz’s field route shows named customer stops, addresses, services, and links to each service log or chemistry screen. This is the technician’s starting point for recording the visit; the screen alone does not demonstrate an offline sync.

These are the dedicated pool-service screens, one of only two trades with a hard-themed screen set of its own. Every other trade runs on the shared service, build, and command screens.

Where it stands today

The most fully built vertical: a dedicated screen set, a deep config, and its own pipeline and price list.

Talk to Vincent

Want to see it configured for your work?

Call or text (772) 529-4144 or email StingerIndustries1@gmail.com. He answers the phone.

Call now Text now