Legal

Service Levels

Ohh BeeHave, LLC d/b/a Stinger Industries
Effective: October 5, 2026
Last updated: October 5, 2026

This page explains what to expect from Stinger on availability and support.

How the Services Are Provided

Stinger Command Center, the Stinger app family, SINET, Teams, Forge, and Creator are provided under our Terms of Service. We work to keep the Services available and to fix problems quickly when they come up.

Uptime and Service Credits

We do not publish an uptime percentage, and we do not offer service credits for downtime. Formal service level commitments or credits apply only if they are written into a signed Enterprise order.

Support

You reach a person when you contact us:

Tell us which app you are using and what you are seeing, and we will work through it with you.

Maintenance

We may update or maintain the Services from time to time. When planned maintenance is likely to affect you, we will try to tell you ahead of time.

Outside Providers

Parts of the Services depend on outside providers for hosting, payments, messaging, and AI. If one of them has an outage, some features may be unavailable until it recovers.

Usage Limits

When you reach your monthly AI usage limit, AI features stop until you buy a top-up or the month resets. That is part of how your plan works, not an outage. See the Credits and Top-Ups Policy.

Data Handling

For where your data goes, how it is protected, and how long it is kept, see the Trust Center at stingerindustriesai.com/trust/.