Trade library · Service and build

Plumbing

What the platform does for a plumbing contractor: it runs the emergency call and the permitted repipe, with the camera locate and the pressure test on the record.

What it does for you

What she already knows

She can cite your code, and she knows where to stop.

Annabelle carries verified Plumbing code facts and the source for each one, so she speaks credibly to a customer instead of guessing. She is also told, in the same breath, what she may never do with them.

Governing code: Florida Building Code 8th Ed. (2023), Plumbing; Fla. Stat. Ch. 489.

  • Water heater replacements require a TPR (temperature/pressure relief) valve with a proper discharge line, an expansion tank on a closed system, and a pan with a drain.
  • Backflow prevention is required on cross-connections (irrigation, commercial, and residential) to protect the potable supply.

Source: FBC Plumbing 8th Ed.; local utility backflow rules.

And the line she will not cross. She states the governing code and the standard. She will not give you a permit filing deadline or a county-specific requirement as settled fact, because those vary by jurisdiction and a wrong one costs a contractor real money. Her answer is that the building department and the licensed contractor confirm the specifics, which is both the truthful answer and the one that sounds like someone who has done this before.

Your Command Center, in your words

Plumbing has its own configuration.

Stinger is one system, not a different product per trade. What changes is the configuration it runs on: the words on the screen, the columns on the board, the stages a job moves through, and the rules that decide what comes first. This is the HVAC & plumbing configuration, as it ships.

The words on the screen

A piece of work is called
Service call
An incoming call is called
Dispatch request
The board is called
Dispatch board

Job types: Repair, Maintenance, Replacement, Estimate.

The columns on your board

  • Triage
  • Dispatch
  • Parts
  • Ready
  • Booked

An incoming caller is a homeowner - dispatch line.

The stages a job moves through

  1. Captured
  2. Qualified
  3. Quoted
  4. Approved
  5. Scheduled
  6. Signed
  7. Paid

The rules that decide what comes first

  • Emergency triage outranks booking
  • After-hours calls use seasonal surge rules
  • Replacement quotes require owner approval

The price list it starts with

Diagnostic
$249
Maintenance plan
$1,260
Replacement
Estimate
Emergency
Priority rate

These are example figures, not our prices. They are what the configuration ships with so the screens are not empty on day one. You set your own.

Questions she is set up to answer

  • What does a diagnostic include?
  • When is replacement better than repair?
  • How does emergency dispatch work?

Plumbing runs on the same configuration as HVAC, because the work has the same shape: a call comes in, it is triaged, dispatched, parted and closed. The trade knowledge above and below this section is Plumbing's own.

How you get it: tell us your trade and we set the configuration up with you during onboarding. See every trade's setup questions side by side.

How it differs

Config-backed, and one of the deep verticals with a brand kit, KPIs, and a pipeline behind it. All license classes shown are graded standard with citations.

Florida licensing classes

Plumbing contractor

Unlimited in the plumbing trade: install, maintain, repair, alter, extend, and within limits design plumbing.

Fla. Stat. 489.105(3)(m)

Certified plumbing contractor

Holds a certificate of competency and may contract anywhere in the state without meeting local competency rules.

Fla. Stat. 489.105(8)

Registered plumbing contractor

Registered by meeting the competency requirements in the jurisdiction where the registration was issued.

Fla. Stat. 489.105(10)

The dashboard layout is shared across every trade. The build stages, job types, permits, and compliance rules below are generated from this trade's own config pack, so they are specific to Plumbing.

Build stages and phases

Emergency call service

  1. Call taken
  2. After-hours rate quoted
  3. Stop the damage
  4. Written estimate
  5. Repair
  6. Documentation

Drain service call service

  1. Call taken
  2. Diagnostic
  3. Run a camera and locate the line
  4. Cable it or jet it
  5. Documentation

Backflow test visit service

  1. Scheduled test
  2. Test
  3. Repair or replace the assembly
  4. Utility reporting

Repipe build

  1. Written scope and permit
  2. Rough-in
  3. Pressure test
  4. Rough-in inspection
  5. Trim-out
  6. Drywall repair

Sewer replacement build

  1. Run a camera and locate the line
  2. Permit
  3. Open cut, lining or pipe bursting
  4. Cleanout installation
  5. Inspection

Water heater replacement build

  1. Model selection
  2. Swap or conversion
  3. TPR, expansion tank and pan
  4. Warranty registration

Job types

Drain and sewer service

Clogs, snaking and cabling, hydro-jetting, camera inspection, locating, root intrusion.

Sewer line repair and replacement build

Sewer line repair and replacement, trenchless lining and pipe bursting, cleanout installation. What it takes depends entirely on depth, length, and what is on top of it.

Water heaters build

Tank replacement, tankless installation and conversion, heat-pump (hybrid) water heaters, TPR valve and expansion tank work, anode rod service, recirculation pumps. This is the volume replacement job.

Repipe build

Whole-house replacement of failing supply piping - the big-ticket residential plumbing job. In Florida the drivers are older galvanized, aging copper with pinhole leaks, and polybutylene.

Leak detection and slab leaks service

Florida is a slab-on-grade state; the under-slab supply leak is a defining Florida plumbing job and a genuinely specialised skill. Locating is the variable, not repairing.

Fixtures and remodel build

Toilets, faucets, sinks, showers, tub-to-shower conversions, disposals, kitchen and bath rough-in and trim-out.

Gas build

Fuel gas piping, appliance connections, pool heaters, generators, outdoor kitchens, leak testing. Fuel gas piping is inside the statutory plumbing scope.

Backflow service

Assembly installation, testing, repair, and utility reporting. A recurring-revenue line with a fixed schedule attached - the closest thing plumbing has to an HVAC maintenance plan.

Water treatment build

Filtration and softening, sold as planned work to a researched, comparison-shopping customer. The highest-risk marketing category in this trade, because the claims are health claims.

Well and septic service

Outside city service areas: well pumps, pressure tanks, septic tanks and drainfields. Septic in Florida runs through the Department of Health and its own permitting regime, which this research did not cover - no septic permitting or setback content may be generated from this config.

Commercial build

Grease interceptors, backflow programmes, water heater plants, restroom fixture counts, tenant improvements, medical gas. The buyer is a facilities or property manager, a restaurant owner, or a property-management company, and the fear is shutdown and code violation rather than property damage.

Emergency water damage service

Burst supply line, failed water heater, sewer backup. A different job in kind, because the plumbing repair is only the first part and mitigation is the rest. The homeowner's fear here is property damage, not personal safety.

Permits

Permit triggers from the pack. The pack does not name the local permit or its filing window on purpose, so this page does not either. The building department confirms those.

  • Any work for which a building permit is required

    Permit required · Fla. Stat. 489.127(1)(h)

  • Planned work - remodel, repipe, tankless conversion, water treatment, sewer replacement

    Permit required · inspection required

  • DWV and water-supply rough-in that will be concealed behind drywall

    Permit likely, confirm locally · inspection required · Florida Building Code, Plumbing, 8th Edition (2023) - the specific test sections were not verified

Compliance rules

Obligations that fire on a job, from this trade's pack. Items marked as an open question were not fully settled by the research and should be confirmed, not asserted.

  • Cross-connection control under Fla. Admin. Code R. 62-555.360 state

    Open question Many individual utilities impose stricter programme requirements than the state minimum, so a specific property's testing schedule, fees, reporting and tester requirements are not settled by the state rule. Never tell a customer their backflow test is due annually without knowing whether the connection is residential or non-residential. Defer to the water utility's cross-connection control programme.

    Fla. Admin. Code R. 62-555.360, administered by the Florida Department of Environmental Protection

  • Lead-free requirement under SDWA section 1417 federal

    Safe Drinking Water Act section 1417, 42 U.S.C. section 300g-6(a)(1)(A), (a)(3), (d)(1)(B), (d)(2)

  • Medical gas personnel training state

    Open question The compilation the research read was an older one; the course-length figure it states is withheld and must be re-checked against the current statutes compilation before it goes into a contract or a training claim. Defer to the current Florida Statutes compilation and the board-approved course provider.

    Fla. Stat. 489.1136

  • DWV and supply testing before concealment statefrom research, not fully settled

    Open question The specific test sections were not verified against the code text this pass. Defer to the plans examiner.

    Florida Building Code, Plumbing, 8th Edition (2023)

  • Fixture flow rate and consumption limits statefrom research, not fully settled

    Open question The chapter map in this research is a structural orientation, not a citation; the specific section was not verified. Defer to the plans examiner.

    Florida Building Code, Plumbing, 8th Edition (2023), Chapter 6

  • FTC Energy Labeling Rule reach into plumbing federal

    16 CFR 305.26, 305.27

  • Permit in effect before work commences state

    Fla. Stat. 489.127(1)(h)

  • Warranty and guarantee disclosure federal

    16 CFR 239.2, 239.3, 239.4

  • Licence and insurance statements must be true of the specific account state

    Fla. Stat. 489.127(1)(a); Fla. Stat. 489.129(1)(k)

  • Disciplinary grounds that read like marketing problems state

    Fla. Stat. 489.129(1)(j), (k), (l), (q)

  • After-hours pricing must be disclosed before the work state

    Fla. Stat. 501.204

  • Condensate may not be tied into the DWV industrytrade convention

  • Pool bonding is the plumber-adjacent hazard industrytrade convention

Vocabulary the trade actually uses

  • DWV
  • stack
  • P-trap
  • vent
  • AAV
  • cleanout
  • cable it
  • jet it
  • run a camera
  • locate the line
  • belly in the line
  • root intrusion
  • slab leak
  • PEX

The screens

The shared Construction tools show the Rivera job phases, statuses and photo requirements in the pool-business example. Check the phase row before advancing the build so any required evidence or hold is visible.
The shared Construction tools show the Rivera job phases, statuses and photo requirements in the pool-business example. Check the phase row before advancing the build so any required evidence or hold is visible.

The screens above are the shared dashboard the app renders for every trade. The service, build, and command screens are the same across trades. What changes for this trade is the licensing, compliance, stage sequence, and vocabulary on this page, not the screen layout.

Where it stands today

Config-backed and deep. Plumbing has its own config and a deep vertical deck, and it runs on the shared service and build screens.

Talk to Vincent

Want to see it configured for your work?

Call or text (772) 529-4144 or email StingerIndustries1@gmail.com. He answers the phone.

Call now Text now